9i999's Privacy Policy —
Your Data, Our Responsibility

9i999 is a licensed online gaming platform where your privacy is our top priority. Our privacy policy is built in accordance with international data protection laws and gaming regulations.

We believe your personal data belongs to you. That is why 9i999 never sells your information to third parties or uses it for purposes you have not agreed to. The trust of millions of gamers across Bangladesh is our greatest asset — and protecting that trust is our first responsibility.

This privacy policy clearly states: what data is collected, how it is used, how long it is retained, and what rights you have. Our support team is always on hand for any questions.

9i999 only collects information that is genuinely needed to provide safe, quality service. No unnecessary data is collected.

• Information you provide yourself at the time of registration.
• Technical information collected automatically while you use the platform.
• Documents submitted during KYC verification.
• Financial information during payment processing — fully encrypted.

9i999 uses your information only for specific, legitimate purposes. Your data will never be used beyond its original intent without your consent.

• To create and manage your account and complete KYC verification.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and unauthorized access.
• To identify suspicious logins and keep your account secure.
• To personalize your gaming experience and send you relevant promotions.
• To monitor unusual activity and ensure responsible gaming.
• To fulfill legal obligations and provide required information to regulatory authorities.

9i999 never sells your personal information to advertisers or any third party. In limited circumstances, data may be shared with trusted partners.

• Payment Processor: Only the information necessary to process transactions via bKash, Nagad, Rocket, or bank transfer.
• Game Provider: Secure tokens used for game operations — not actual identity data.
• Law Enforcement: Limited data disclosed under court order or legal obligation.
• Regulatory Authority: For audits required to maintain our gaming license.
• Security Partner: Anonymized data analysis to detect fraud.

9i999 uses cookies and similar technologies to enhance your experience and maintain platform security.

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Performance Cookies: Page load speed, crash reports, and site performance monitoring.
• Preference Cookies: To remember your language, theme, and other personal preferences.
• Analytics Cookies: User behavior analysis — fully anonymized.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

9i999 uses industry-leading security technology to protect your data. Our security team monitors systems around the clock.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Database storage secured with AES-256 encryption.
• Two-factor authentication (2FA) — for an extra layer of security.
• Regular security audits and penetration testing.
• Automated alerts for suspicious login activity.
• Data backup and disaster recovery planning.
• Strict access control policies apply to all staff.

9i999 does not retain data beyond what is necessary. Different types of information have their own defined retention periods.

• Account Information: For the duration your account is active and 5 years after closure (as required by law).
• Financial Transactions: 7 years — mandatory under financial regulatory requirements.
• Gaming Activity: 3 years — for responsible gaming monitoring purposes.
• Technical Logs: 90 days — for security monitoring purposes.
• KYC Documents: 5 years after verification — in compliance with international AML regulations.
• Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — retained for up to 12 months.

Every 9i999 member has full rights over their personal data. Your key rights are outlined in detail below.

• Right to Know: You can find out at any time what information we hold about you and how it is being used.
• Right to Access: You can request a full copy of all your data.
• Right to Rectification: You can request that incorrect information be updated or corrected.
• Right to Erasure: You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
• Right to Portability: You can request an export of your data in a machine-readable format.
• Right to Restrict Processing: You can request that processing of your data be restricted in certain circumstances.
• Right to Object: You can object to your data being used for marketing purposes.

9i999 is a responsible gaming platform. We do not collect information from or provide services to anyone under 18.

• Age verification is mandatory during registration.
• The KYC process verifies your National ID or birth registration certificate.
• Any account found to belong to a minor is suspended immediately.
• A reporting channel for parents is always available.

9i999 may update this privacy policy from time to time. We will notify you before any significant changes take effect.

• For major changes, you will be notified by email or SMS.
• The "Last Updated" date on this page is always visible.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
• You can request account closure if you disagree with our policies.